Allgemeine Geschäftsbedingungen (AGB)

These General Terms and Conditions (GTC) apply to all deliveries and services of "Plaza Kosmos AG" (hereinafter referred to as "the Provider") and its suppliers and to the associated legal relationship with the customers ("Customer"). By clicking on the corresponding checkbox, the Customer declares to acknowledge and comply with the GTC.

The Provider strives to provide the Customer with a smooth and professional service according to the state of the art. Nevertheless, the Provider cannot guarantee the faultless and uninterrupted provision of services. He cannot exclude misuse. Liability for damages in connection with the shop system is excluded to the extent permitted by law; in particular, liability for slight negligence and for any consequential damages is excluded.

The customer shall indemnify the provider and its contractual partners against any damage caused by unauthorized or improper use of the website or services within the customer's area of responsibility. In case of suspicion of unauthorized or improper use, the provider is in any case entitled to suspend or discontinue the provision of services.

Der Versand der Ware erfolgt per Post nach Zustandekommen des Vertrages und Erfüllung durch den Kunden (d.h. Eingang der Zahlung oder Belastung über das elektronische Zahlungsmittel wie Kreditkarte, PayPal, Postfinance etc.) an die vom Kunden angegebene Lieferadresse. Der Anbieter kann für eine unrichtige oder verspätete Zustellung der Ware nicht verantwortlich gemacht werden. Nutzen und Gefahr gehen im Zeitpunkt des Versands am Sitz des Anbieters auf den Kunden über. Der Kunde ist verpflichtet, die Ware unmittelbar nach Erhalt zu prüfen. Abweichungen der zugestellten Ware von der bestellten Ware und allfällige andere Beanstandungen hat der Kunde innerhalb von drei Arbeitstagen schriftlich anzuzeigen. Versäumt dies der Kunde, gilt die zugestellte Ware und sämtliche damit verbundenen Leistungen als genehmigt und Mängelrechte als verwirkt.

The means of payment can be chosen according to the offer. The contract for the purchase shall only be concluded upon receipt of the full invoice amount (advance payment) or debit via the electronic means of payment (credit card, PayPal, Postfinance, etc.). When paying with an electronic means of payment, the amount will be charged to the customer immediately. Invoices of the provider are due immediately and payable without any deduction. In the case of electronic means of payment, the customer accepts the terms and conditions of the payment service provider by means of payment. It is at the sole discretion of the provider to allow the means of payment and payment methods and to determine the amount of any fees.

The Customer agrees that the Provider and its suppliers may obtain knowledge of personal data in connection with the provision and maintenance of the Website and the provision of the Services and may carry out data processing for these purposes. For more information, see Privacy Policy.

The provider makes every effort to ensure that the information provided on the website is complete, up-to-date and correct. However, the provider cannot guarantee the accuracy, completeness and timeliness of the information on the website and for transmission errors and disclaims any liability for damages or inconvenience. The Customer acknowledges that the Provider can in particular also not assume any warranty for the content of linked third-party websites and rejects any liability for this.

The provider is only liable for direct damages caused intentionally or by gross negligence. Liability for slight negligence, indirect damage and consequential damage is fully excluded.

The customer waives the right to offset claims against the provider.

The provider reserves the right to change these GTC at any time. Changes will be made available on the website and come into force with their publication. Contracts are governed by the current GTC, which are applied by the provider.

Should one or more provisions of these GTC be or become invalid or unenforceable in whole or in part, the validity or enforceability of the remaining provisions of these GTC shall not be affected thereby. In this case, the parties shall replace the invalid or unenforceable provision with a valid and enforceable provision that comes as close as possible to the economic purpose of the provision to be replaced. The same shall apply mutatis mutandis in the event that these GTC should contain a regulatory gap.

Swiss law shall apply exclusively, to the exclusion of the conflict of laws provisions and the provisions of the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes is Zurich, Switzerland.